南通五山機床有限公司
服務承諾
1．保證出廠產品達到合格證要求，且性能可靠，機床自開機調試合格之日起12個月免費包修。
?Ensure the manufactured products meeting the requirements of Certificate with reliable performance, and 12 months of free warranty for machine tools since the date passing the startup debugging.
2．在用戶使用過程中，發(fā)現故障問題或用戶要求開機調試，在接到用戶反饋信息的4小時內響應，初步判斷故障原因，電話聯(lián)系用戶是上門服務還是電話指導用戶自行解決。
During the process of use, when users find failures or users require startup debugging, response within 4 hours after receiving the feedback information of users. Initially determine the cause of failure, then contact users by telephone to provide on-the-spot service or guide users to solve.
3．在產品包修期內，凡需上門服務的?。ㄊ校﹥扔脩簦êv外辦事處所在?。?4小時以內到達，用戶有特殊需求的可以協(xié)商，其他省市力爭48小時以內到達。
Within product warranty period, the users in the province (city) (including the provinces where the offices abroad are) requiring on-the-spot service shall arrive within 24 hours. In case of special needs required by users, it can be negotiated. For other provinces and cities, strive to arrive within 48 hours.
4．機床售出后用戶終身享有維修維護及平價配件供應。
The users shall enjoy lifelong maintenance and spare parts supply at fair price after sales of machine tools.
5．我公司不定期安排人員對產品進行質量跟蹤，無論包修期內還是包修期外，用戶將享受我公司額外服務。
Our company will from time to time arrange people to carry out quality track to the product, and the users will enjoy the additional services of our company either in warranty period or beyond warranty period.
用戶服務客戶投訴熱線:0513-86213002
User Service Customer Complaint Hotline: 0513-86213002
傳? ? ?真:? 0513-86213002
Fax: 0513-86213002
本售后服務承諾解釋權歸南通五山機床有限公司